-Review by Michelle P.
My coworker brought several cakes to our office that were leftover from his
wedding. I had a mango-flavored cake that was so incredible I Googled this
restaurant for prices, location, etc. I am disappointed to see the reviews about
the customer service. I work in the Medical Center and live in Pearland...
driving to this location is way out of my way; I am not sure the cake was so
delicious that I will risk really bad service.
Best of Chinatown Rating: 5.0
(scale of 1-5, 5 being excellent)
-Review by Matt K.
This
place is horrible. Ordered a birthday cake, they pre-charged me for it. When I
went to pick it up they lost my order and so made me buy another one saying that
I could get a refund on my original later when the manager arrived. Went back
and the staff was rude, they finally found my original cake and handed to me,
they weren't going to give me a refund. I had to yell and argue with the manager
for 30 minutes and he finally gave me my money back. Will never go to this place
again.
Best of Chinatown Rating: 1.0
(scale of 1-5, 5 being excellent)
-Review by F.O.
I tried
their birthday cake since their first birthday cake came out. By the time I
keeping order the cake from Jungle, I found the cake contains more and more
sugar and more less flavor. Hope they can develop their recipe and make the cake
taste better.
Best of Chinatown Rating: 2.0
(scale of 1-5, 5 being excellent)
-Review by Anna M.
I
always go to jungle cafe to buy cakes. the employees that work over there it's
really rude and with bad mood. one day I order a cake that is over $15 and then
they told me that is you got the second one is going to be half price then I
told them that no I don't want the second one and then seems like they are
forcing me to buy it. at the end I said no. so when I am going to pay the cake I
gave them my debit card cause I never carry cash out then they told me that I
have to have minimum $20 to charge on my debit card. so I was so mad I just get
the second cake and then I left there so unhappy. I think I will never ever go
back to jungle cafe
Best of Chinatown Rating: 1.0
(scale of 1-5, 5 being excellent)
-Review by Anita C.
They
have a policy of making customer pay in advance even when you make your purchase
at the Cafe. I had to pay for 2 dozens of pastry before they actually pack the
stuff, and they later found out that they did not have all the pieces I wanted
and refused to refund for the shortage. I can understand the pay in advance on
pre-ordered items, but not when I actually placed the order at the cafe while
they did not have the items. The person "in charge" was totally rude. I left my
name and asked to have the owner contact me but so far no one has called back.
Absolutely is rip-off policy.
Best of Chinatown Rating: 1.0
(scale of 1-5, 5 being excellent)
-Review by Jadon T.
If I
could have gotten a room with their chocolate cake, I do believe I would have!!!
It was by far the best I have ever had..(Sorry Mommy) I look forward to trying
the rest of their selections and highly recommend this place to everyone!!!!
Best of Chinatown Rating: 5.0
(scale of 1-5, 5 being excellent)
-Review by Jennifer W.
I
was very unhappy with the rude employees at jungle cafe. The prices were high
and the staff treated me with no respect. There are lots of cute cafes and tea
shops in town. Will never bother to waste my time going to jungle cafe again.
Best of Chinatown Rating: 1.0
(scale of 1-5, 5 being excellent)
-Review by Silvia D.
I
love this place...this is where I would recommend you to buy their birthday
cakes.
Best of Chinatown Rating: 5.0
(scale of 1-5, 5 being excellent)
-Review by Tien L.
Get
the mango berry cheesecake. its good, haven't tried anything else. thanks to Amy
Y. for telling me about it. I should bring her a piece one time :)
Best of Chinatown Rating: 5.0
(scale of 1-5, 5 being excellent)
